Three tiers built around how customers actually use Neighbourly. No per-call surprises, no quote-only mystery for everyday use cases. Energy intelligence is available as a layer on top.
ALL PLANS INCLUDE · 99.9% UPTIME · CANADIAN DATA RESIDENCY · PIPEDA-COMPLIANT
Verified utility data joined to listings. Available as an add-on for real estate use cases at a per-listing rate, or priced separately for lender and insurance underwriting where each record drives a higher-value decision.
Available on Professional and Enterprise tiers. Real estate pricing self-serve; underwriting use cases require an underwriting agreement.
No vague "premium" features or asterisked surprises. Here's the full breakdown.
Each unique address you submit for enrichment in a given month — regardless of how many layers you query against it. We don't double-count repeat queries or follow-up calls on the same address within the billing period.
On Starter, you can either upgrade to Professional or pay $0.04 per address over your limit. On Professional, you can purchase additional volume blocks or move to Enterprise. We never cut off access mid-month — overage usage gets invoiced and we'll flag it before it scales.
Yes — energy is offered month-to-month as an add-on once you're on Professional or Enterprise. The platform fee plus per-listing rate applies regardless of your tier's billing period.
For most engagements, no — we bundle integration costs into the first-year pricing. For complex MLS integrations or custom data partnerships, there may be a one-time integration fee, which we discuss upfront before any contract.
MLS and real estate boards typically engage on Enterprise terms with pricing scaled to membership. Our pricing model is built around member-funded budget cycles — flat annual fees, predictable line items, no per-listing surprises.
Upgrades happen anytime — we prorate the difference. Downgrades take effect at the end of your current billing period. No penalty either way.
All Neighbourly data is hosted in Canadian data centres. We're PIPEDA-compliant by default, and provincial privacy compliance (e.g., Quebec Law 25) is built into our architecture, not bolted on.
Listed prices are exclusive of applicable taxes. Canadian customers will see GST/HST applied based on their province; international customers are typically tax-exempt.
Book a 20-minute call. We'll look at your data flows, your expected volume, and the layers that matter most for your market — and recommend the tier (or path) that fits.
Talk to our team →